VENT-FREE NATURAL GAS HEATER
OWNER’S OPERATION AND INSTALLATION MANUAL
®
Model: CGN10T and CGN10TL
WARNING: Improper installa-
WARNING: If the information in this manual is not
tion, adjustment, alteration, ser-
followed exactly, a fire or explosion may result caus-
vice, or maintenance can cause
ing property damage, personal injury, or loss of life.
injury or property damage. Re-
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
fer to this manual for correct
installationandoperationalpro-
cedures. Forassistanceoraddi-
tional information consult a
qualified installer, service
agency, or the gas supplier.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
WARNING: This is an unvented
gas-fired heater. It uses air (oxy-
gen) from the room in which it is
installed. Provisions for ad-
equate combustion and ventila-
tion air must be provided. Refer
to Air for Combustion and Ven-
tilation section in this manual.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s in-
structions.
• If you cannot reach your gas supplier, call the
fire department.
— Installation and service must be performed by a
qualified installer, service agency, or the gas supplier.
This appliance may be installed in an aftermarket* manufactured (mobile) home, where not
prohibited by state or local codes.
*Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer. (I.E. Installation of this
product is permitted after the manufactured (mobile) home is sited)
This appliance is only for use with the type of gas indicated on the rating plate.
This appliance is not convertible for use with other gases.
Save this manual for future reference.
SAFETY
WARNINGS Continued
WARNING ICON
G
001
INFORMATION
WARNING: Any change to this heater or its controls can be dangerous.
Continued
1. This appliance is only for use with the type of gas indicated on the rating
plate. This appliance is not convertible for use with other gases.
2. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in your building
• immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions
• if you cannot reach your gas supplier, call the fire department
3. Heater shall not be installed in a bathroom.
4. Never install the heater
• in a recreational vehicle
• where curtains, furniture, clothing, or other flammable objects are less than
36 inches from the front, top, or sides of the heater
• as a fireplace insert
• in high traffic areas
• in windy or drafty areas
5. This heater needs fresh, outside air ventilation to run properly. This heater has
an oxygen depletion sensor (ODS) pilot light safety system. The ODS shuts
down the heater if not enough fresh air is available. See Air for Combustion
and Ventilation, pages 5 through 8.
6. Keep all air openings in front and bottom of heater clear and free of debris.
This will insure enough air for proper combustion.
7. If heater shuts off, do not relight until you provide fresh, outside air. If heater
keeps shutting off, have it serviced.
8. Do not run heater
• where flammable liquids or vapors are used or stored
• under dusty conditions
9. Never place any objects on the heater.
10. Surface of heater becomes very hot when running heater. Keep children and
adults away from hot surface to avoid burns or clothing ignition. Heater will
remain hot for a time after shutdown. Allow surface to cool before touching.
11. Carefully supervise young children when they are in same room with heater.
12. Make sure grill guard is in place before running heater.
13. Do not use heater if any part has been under water. Immediately call a quali-
fied service technician to inspect the room heater and to replace any part of the
control system and any gas control which has been under water.
14. Turn off heater and let cool before servicing. Only a qualified service person
should service and repair heater.
15. Operating heater above elevations of 4,500 feet could cause pilot outage.
3
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Ignitor Button
PRODUCT
Control Knob
IDENTIFICATION
Grill
Guard
Glass
Panel
Heater
Cabinet
Front
Panel
Figure 1 - Vent-Free Natural Gas Heater
Install and use heater with care. Follow all local codes. In the absence of local
codes, use the latest edition of The National Fuel Gas Code ANSI Z223.1 also
known as NFPA 54*.
LOCAL CODES
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
1. Remove heater from carton.
UNPACKING
2. Remove all protective packaging applied to heater for shipment.
3. Check heater for any shipping damage. If heater is damaged, promptly inform
dealer where you bought heater.
Safety Device
PRODUCT
FEATURES
This heater has a pilot with an Oxygen Depletion Sensor Shutoff System (ODS).
The ODS/pilot is a required feature for vent-free room heaters. The ODS/pilot shuts
off the heater if there is not enough fresh air.
Piezo Ignition System
This heater has a piezo ignitor. This system requires no matches, batteries, or other
sources to light heater.
Thermostatic Heat Control
This heater has a thermostat sensing bulb and thermostat control. This results in the
greatest heater comfort. This can also result in lower gas bills.
4
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AIR FOR
COMBUSTION
AND
WARNING
WARNING ICON
G
001
This heater shall not be installed in a confined space unless
provisions are provided for adequate combustion and ventilation
air. Read the following instructions to insure proper fresh air for
this and other fuel-burning appliances in your home.
VENTILATION
Today’s homes are built more energy efficient than ever. New materials, increased
insulation, and new construction methods help reduce heat loss in homes. Home
owners weather strip and caulk around windows and doors to keep the cold air out
and the warm air in. During heating months, home owners want their homes as
airtight as possible.
While it is good to make your home energy efficient, your home needs to breathe.
Fresh air must enter your home. All fuel-burning appliances need fresh air for
proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers, and fuel burning appliances draw air from
the house to operate. You must provide adequate fresh air for these appliances.
This will insure proper venting of vented fuel-burning appliances.
PROVIDING ADEQUATE VENTILATION
The following is exerpts from National Fuel Gas Code. NFPA 54/ANSI Z223.1,
Section 5.3, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three following ventilation classifications:
1. Unusually Tight Contruction; 2. Unconfined Space; 3. Confined Space.
The information on pages 5 through 8 will help you classify your space and provide
adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough fresh air for
combustion and ventilation. However, in buildings of unusually tight construction,
you must provide additional fresh air.
Unusually tight construction is defined as construction where:
a. walls and ceilings exposed to the outside atmosphere have a continu-
ous water vapor retarder with a rating of one perm (6x10-11 per pa-sec-
m2) or less with openings gasketed or sealed and
b. weather stripping has been added on openable windows and doors
and
c. caulking or sealants are applied to areas such as joints around window
and door frames, between sole plates and floors, between wall-ceiling
joints, between wall panels, at penetrations for plumbing, electrical, and
gas lines, and at other openings.
If your home meets all of the three criteria above, you must provide addi-
tional fresh air. See Ventilation Air From Outdoors, page 8.
If your home does not meet all of the three criteria above, proceed to page 6.
Confined and Unconfined Spaces
The National Fuel Gas Code defines a confined space as a space whose volume
is less than 50 cubic feet per 1000 Btu per hour (4.8 cubic meters per kw) of the
aggregate input rating of all appliances installed in that space and an unconfined
space as a space whose volume is not less than 50 cubic feet per 1000 Btu per
hour (4.8 cubic meters per kw) of the aggregate input rating of all appliances
installed in that space. Rooms communicating directly with the space in which
the appliances are installed, through openings not furnished with doors, are
considered a part of the unconfined space.
Continued
5
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DETERMINING AIR FLOW FOR HEATER LOCATION
AIR FOR
COMBUSTION
AND
Determining if You Have a Confined or Unconfined Space
Use this worksheet to determine if you have a confined or unconfined space.
Space: Includes the room in which you will install heater plus any adjoining rooms with
doorless passageways or ventilation grills between the rooms.
VENTILATION
1. Determine the volume of the space (length x width x height).
Continued
Length x Width x Height =
___________________
cu. ft. (volume of space)
Example: Space size 18 ft. (length) x 16 ft. (width) x 8 ft. (ceiling height) =
2304 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or openings, add the
volume of these rooms to the total volume of the space.
2. Divide the space volume by 50 cubic feet to determine the maximum Btu/Hr the space
can support.
____________ (volume of space) ÷ 50 cu. ft. = (Maximum Btu/Hr the space can
support)
Example: 2304 cu. ft. (volume of space) ÷ 50 cu. ft. = 46.1 or 46,100 (maximum Btu/Hr the
space can support)
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater
Gas water heater*
Gas furnace
Vented gas heater
Gas fireplace logs
Other gas appliances*
Total
___________________ Btu/Hr
___________________ Btu/Hr
___________________ Btu/Hr
___________________ Btu/Hr
___________________ Btu/Hr
+ ___________________ Btu/Hr
= ___________________ Btu/Hr
Example: Gas water heater
Vent-free heater
Total
40,000
10,000
50,000
Btu/Hr
Btu/Hr
Btu/Hr
+
=
* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr
used.
_________________ Btu/Hr (maximum the space can support)
_________________ Btu/Hr (actual amount of Btu/Hr used)
Example: 46,100 Btu/Hr (maximum the space can support)
50,000 Btu/Hr (actual amount of Btu/Hr used)
The space in the above example is a confined space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can support. You must provide additional fresh air.
Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the extra space provides
an unconfined space, remove door to adjoining room or add ventilation grills between
rooms. See Ventilation Air From Inside Building, page 7.
B. Vent room directly to the outdoors. See Ventilation Air From Outdoors, page 8.
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space
is an unconfined space. You will need no additional fresh air ventilation.
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AIR FOR
COMBUSTION
AND
WARNING
If the area in which the heater may be operated is smaller than
that defined as an unconfined space, provide adequate combus-
tion and ventilation air by one of the methods described in the
National Fuel Gas Code, ANSI Z223.1, 1992, Section 5.3 or appli-
cable local codes.
VENTILATION
Continued
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfined space. When ventilating to
an adjoining unconfined space, you must provide two permanent openings: one within
12" of the ceiling and one within 12" of the floor on the wall connecting the two spaces
(see options 1 and 2, Figure 2). You can also remove door into adjoining room (see
option 3, Figure 2). Follow the National Fuel Gas Code NFPA 54/ANSI Z223.1,
Section 5.3, Air for Combustion and Ventilation for required size of ventilation grills
or ducts.
WARNING
Rework worksheet, adding the space of the adjoining unconfined
space. The combined spaces must have enough fresh air to supply all
appliances in both spaces.
12"
Ventilation Grills
Into Adjoining Room,
Ventilation
Grills
Option 2
Or
into Adjoining
Room,
Remove
Door into
Adjoining
Room,
Option 1
Option 3
12"
Figure 2 - Ventilation Air from Inside Building
Continued
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Ventilation Air From Outdoors
AIR FOR
COMBUSTION
AND
Provide extra fresh air by using ventilation grills or ducts. You must provide two
permanent openings: one within 12" of the ceiling and one within 12" of the floor.
Connect these items directly to the outdoors or spaces open to the outdoors. These
spaces include attics and crawl spaces. Follow the National Fuel Gas Code NFPA
54/ANSI Z223.1, Section 5.3, Air for Combustion and Ventilation for required size
of ventilation grills or ducts.
VENTILATION
Continued
IMPORTANT: Do not provide openings for inlet or outlet air into attic if attic has
a thermostat-controlled power vent. Heated air entering the attic will activate the
power vent.
Ventilated
Outlet
Attic
Air
Outlet
Air
To Attic
To
Crawl
Space
Inlet
Air
Ventilated
Inlet Air
Crawl Space
Figure 3 - Ventilation Air from Outdoors
8
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INSTALLINGTO
WALL
NOTICE
Aqualifiedservicepersonmustinstallheater. Followalllocalcodes.
CHECK GAS TYPE
Use only natural gas. If your gas supply is not natural, do not install heater. Call
dealer where you bought heater for proper type heater.
INSTALLATION ITEMS
Before installing heater, make sure you have the items listed below:
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• manual shutoff valve *
• ground joint union
• test gauge connection * (see
Figure 12, page 14)
• sediment trap
• tee joint
• pipe wrench
* An A.G.A. design-certified manual shutoff valve with 1/8" NPT tap is an acceptable
alternative to test gauge connection. Purchase the optional A.G.A. design-certified
manual shutoff valve from your dealer. See Accessory, page 28.
LOCATING HEATER
This heater is designed to be mounted on a wall.
WARNING
WARNING ICON
G
001
Maintain the minimum clearances shown in Figure 4 (page 10). If you
can, provide greater clearances from floor, ceiling, and joining wall.
WARNING
WARNING ICON
G
001
Never install the heater
• in a bathroom
• in a recreational vehicle
• where curtains, furniture, clothing, or other flammable objects
are less than 36 inches from the front, top, or sides of the heater
• as a fireplace insert
• in high traffic areas
• in windy or drafty areas
CAUTION
This heater creates warm air currents. These currents move heat
to wall surfaces next to heater. Installing heater next to vinyl or
cloth wall coverings or operating heater where impurities in the air
(such as tobacco smoke) exist, may discolor walls.
IMPORTANT: Vent-free heaters add moisture to the air. Although this is beneficial, in-
stalling heater in rooms without enough ventilation air may cause mildew to form from
too much moisture. See Air for Combustion and Ventilation, pages 5 through 8.
CAUTION
WARNING ICON
G
001
If you install the heater in a home garage
• heater pilot and burner must be at least 18 inches above floor
• locate heater where moving vehicle will not hit it
Continued
9
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For convenience and efficiency, install heater
INSTALLINGTO
• where there is easy access for operation, inspection, and service
WALL
Continued
• in coldest part of room
CEILING
36"
Minimum
6"
Minimum
From
Sides Of
Heater
Right
Side
Left
Side
3"
Minimum To Top Surface
Of Carpeting, Tile Or Other
Combustible Material
FLOOR
Figure 4 - Mounting Clearances As Viewed From Front of Heater
THERMOSTAT SENSING BULB
The thermostat sensing bulb is located inside the heater. Do not move this bulb
during installation or operation of the heater.
INSTALLING HEATER TO WALL
Marking Screw Locations
1. Determine where you will locate heater.
WARNING
WARNING ICON
G
001
Maintain minimum clearances shown in Figure 5. If you can,
provide greater clearances from floor and joining wall.
2. Mark two mounting screw locations on wall (see Figure 5).
8 7/8"
7 3/4"
Minimum To
Maintain 6"
Clearance
From Wall
Mounting
Screw
Locations
20 1/4"
Minimum To
Maintain 3"
Clearance
From Floor
FLOOR
Figure 5 - Mounting Screw Locations
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Installing Two Mounting Screws
Note: Wall anchors and mounting screws are in hardware package. The hardware
package is provided with heater.
INSTALLINGTO
WALL
Continued
Attaching to wall stud method
For attaching mounting screw to wall stud
1. Drill hole at marked location using 9/64" drill bit.
2. Insert mounting screw into wall stud.
3. Tighten screw until 1/16" space (thickness of penny) is between screwhead and
wall.
Attaching to wall anchor method
Follow instructions below to attach mounting screws to hollow walls (wall areas
between studs) or solid walls (concrete or masonry).
1. Drill holes at marked locations using 5/16" drill bit. For solid walls (concrete or
masonry), drill at least 1 1/4" deep.
2. Fold wall anchor (see Figure 6).
Figure 6 - Folding Anchor
3. Insert wall anchor (wings first) into hole. Tap anchor flush to wall.
4. For thin walls (1/2" or less), insert red key into wall anchor. Push red key to
“pop” open anchor wings (see Figure 7). IMPORTANT: Do not hammer key!
For thick walls (over 1/2" thick) or solid walls, do not pop open wings.
Thin Walls
(1/4" to 1/2" thick)
Figure 7 - Popping Open Anchor Wings For Thin Walls
5. Tighten two screws until 1/16" space (thickness of penny) is between
screwheads and wall (see Figure 8).
Thin or Thick Wall
(thick wall shown)
1/16" Space
Solid Wall
ANCHOR
Figure 8 - Tightening Anchors
Continued
11
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Placing Heater On Mounting Screws
INSTALLINGTO
1. Locate two keyhole slots on back panel of heater (see Figure 9).
2. Place large openings of slots over screwheads. Slide heater down until screws
are in small portion of slots.
WALL
Continued
Keyhole Slots
Figure 9 - Location Of Keyhole Slots On Back Panel Of Heater
Removing Front Panel Of Heater
1. Remove two screws near bottom corners of front panel.
2. Lift straight up on grill guard until it stops. Grill guard will slide up about 1/4".
3. Pull bottom of front panel forward, then down.
Figure 10 - Removing Front Panel Of Heater
Installing Bottom Mounting Screw
1. Locate bottom mounting hole. This hole is near bottom on back panel of heater
(see Figure 11).
2. Mark screw location on wall.
3. Remove heater from wall.
4. If installing bottom mounting screw into hollow or solid wall, install wall anchor.
Follow steps 1 through 5 under Attaching To Wall Anchor Method, page 11.
If installing bottom mounting screw into wall stud, drill hole at marked location
using 9/64" drill bit.
5. Replace heater on wall.
6. Insert bottom anchor screw through back panel into bottom anchor or drilled
hole (see Figure 11).
7. Tighten screw until heater is firmly secured to wall. Do not over tighten.
Note: Do not replace front panel at this time. Replace front panel after making
gas connections and checking for leaks (see pages 13-15).
Figure 11 - Installing Bottom Mounting Screw
12
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CONNECTING
TO GAS
NOTICE
A qualified service person must connect heater to gas supply.
Follow all local codes.
SUPPLY
WARNING
WARNING ICON
G
001
Never connect heater to private (non-utility) gas wells. This gas is
commonly known as wellhead gas.
IMPORTANT: Check gas line pressure before connecting heater to gas line. Gas line
pressure must be no greater than 14 inches of water. If gas line pressure is higher,
heater regulator damage could occur.
CAUTION
WARNING ICON
G
001
Use only new, black iron or steel pipe. Internally-tinned copper
tubing may be used in certain areas. Check your local codes. Use
pipe 3/8" diameter or greater to allow proper gas volume to heater.
If pipe is too small, undue loss of pressure will occur.
Installation must include a manual shutoff valve, ground joint union, and plugged
1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must
be upstream from heater (see Figure 12, page 14).
Apply pipe joint sealant lightly to male threads. This will prevent excess sealant
from going into pipe. Excess sealant in pipe could result in clogged heater valves.
CAUTION
WARNING ICON
G
001
Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.
Install sediment trap (trap) in supply line as shown in Figure 12, page 14. Locate
sediment trap where it is within reach for cleaning. Locate sediment trap where
trapped matter is not likely to freeze. A sediment trap traps moisture and contami-
nants. This keeps them from going into heater controls. If sediment trap is not
installed or is installed wrong, heater may not run properly.
Continued
13
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IMPORTANT: Hold pressure regulator with wrench when connecting it to gas piping
and/or fittings.
CONNECTING
TO GAS
SUPPLY
Continued
Pressure
Regulator
3/8" NPT
Pipe Nipple
Heater
Cabinet
Ground Joint Union
Tee Joint
Manual
Shutoff
Valve *
Reducer
Bushing to
1/8" NPT
Test
Gauge
Connection *
From
External
Gas Meter
(4" W.C. to
10.5" W.C.
Pressure)
1/8" NPT
Plug Tap
Tee
Joint
3" Minimum
Sediment Trap
Pipe
Nipple
Cap
Figure 12 - Gas Connection
* An A.G.A. design certified manual shutoff valve with 1/8" NPT tap is an acceptable
alternative to test gauge connection. Purchase the optional A.G.A. design certified
manual shutoff valve from your dealer. See Accessory, page 28.
CHECKING
GAS
CONNECTIONS
WARNING
WARNING ICON
G
001
Test all gas piping and connections for leaks after installing or
servicing. Correct all leaks at once.
WARNING
WARNING ICON
G
001
Never use an open flame to check for a leak. Apply a mixture of
liquid soap and water to all joints. Bubbles forming show a leak.
Correct all leaks at once.
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
1. Disconnect heater and its individual manual shutoff valve from gas supply
piping system. Pressures in excess of 1/2 psig will damage heater regulator.
2. Cap off open end of gas pipe where manual shutoff valve was connected.
3. Pressurize supply piping system by either using compressed air or
opening main gas valve located on or near gas meter.
14
103574
4. Check all joints of gas supply piping system. Apply mixture of liquid soap and
water to gas joints. Bubbles forming show a leak.
5. Correct all leaks at once.
CONNECTING
TO GAS
SUPPLY
Test Pressures Equal To or Less Than 1/2 PSIG
1. Close manual shutoff valve (see Figure 13).
Continued
2. Pressurize supply piping system by either using compressed air or opening main
gas valve located on or near gas meter.
3. Check all joints from gas meter to manual shutoff valve (see Figure 14). Apply
mixture of liquid soap and water to gas joints. Bubbles forming show a leak.
4. Correct all leaks at once.
PRESSURE TESTING HEATER GAS CONNECTIONS
1. Open manual shutoff valve (see Figure 13).
2. Open main gas valve located on or near gas meter.
3. Make sure control knob of heater is in the OFF position.
4. Check all joints from manual shutoff valve to control valve (see Figure 14).
Apply mixture of liquid soap and water to gas joints. Bubbles forming show a
leak.
5. Correct all leaks at once.
6. Light heater (see Operating Heater, pages 16 through 18). Check the rest of the
internal joints for leaks.
7. Turn off heater (see To Turn Off Gas To Appliance, page 18).
8. Replace front panel.
Open
P
Manual
Shutoff
Valve
Closed
Figure 13 - Manual Shutoff Valve
Control Valve Location
Gas Meter
Manual
Shutoff
Valve
Figure 14 - Checking Gas Joints
15
103574
OPERATING
HEATER
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING
If you do not follow these instructions exactly, a fire or
explosion may result causing property damage, personal
injury or loss of life.
A. This appliance has a pilot which must be lighted by hand. When lighting
the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure
to smell next to the floor because some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob. Never use
tools. If the knob will not push in or turn by hand, don’t try to repair it,
call a qualified service technician or gas supplier. Force or attempted
repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water. Immediately
call a qualified service technician to inspect the appliance and to replace
any part of the control system and any gas control which has been under
water.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above.
2. Make sure manual shutoff valve is fully open.
3. Turn control knob clockwise
to the OFF position.
Clockwise
Control Knob
Ignitor Button
LO
P I L O T
O F F
H I
IGNITOR
Figure 15 - Control Knob In The OFF Position
16
103574
4. Wait five (5) minutes to clear out any gas. Then smell for gas, including
near the floor. If you smell gas, STOP! Follow “B” in the safety information
at the top of page 16. If you don’t smell gas, go to the next step.
OPERATING
HEATER
Continued
C-clockwise
5. Turn control knob counterclockwise
to the PILOT position. Press
in control knob for five (5) seconds (see Figure 15, page 16).
Note: You may be running this heater for the first time after hooking up
to gas supply. If so, the control knob may need to be pressed in for 30
seconds. This will allow air to bleed from the gas system.
6. With control knob pressed in, push down and release ignitor button. This
will light pilot. The pilot is attached to the front of burner. The pilot can be
seen through the glass panel. If needed, keep pressing ignitor button until
pilot lights.
Note: If pilot does not stay lit, refer to Troubleshooting, pages 21 through
24. Also contact a qualified service person or gas supplier for repairs.
Until repairs are made, light pilot with match. To light pilot with match,
see Manual Lighting Procedure, page 18.
Ignitor Electrode
Pilot Burner
Thermocouple
Figure 16 - Pilot
7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30
seconds, release control knob.
• If control knob does not pop up when released, contact a qualified
service person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 3 through 7. This heater has a safety
interlock system. Wait one (1) minute before lighting pilot again.
C-clockwise
8. Turn control knob counterclockwise
to desired heating level. The
main burner should light. Set control knob to any heat level between HI
and LO.
CAUTION
Do not try to adjust heating levels by using the manual shutoff valve.
Continued
17
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OPERATING
TO TURN OFF GAS TO APPLIANCE
HEATER
Continued
Shutting Off Heater
1. Turn control knob clockwise
to the OFF position.
Clockwise
2. Turn off all electric power to the appliance if service is to be performed.
Shutting Off Burner Only (pilot stays lit)
1. Turn control knob clockwise
to the PILOT position.
Clockwise
THERMOSTAT CONTROL OPERATION
The thermostatic control used on these models differs from standard thermo-
stats. Standard thermostats simply turn on and off the burner. The thermostat
used on this heater senses the room temperature. The thermostat adjusts the
amount of gas flow to the burner. This increases or decreases the burner flame
height. At times the room may exceed the set temperature. If so, the burner
will shut off. The burner will cycle back on when room temperature drops
below the set temperature. The control knob can be set to any heat level
between HI and LO.
Note: The thermostat sensing bulb measures the temperature of air near the
heater cabinet. This may not always agree with room temperature (depending
on housing construction, installation location, room size, open air tempera-
tures, etc.). Frequent use of your heater will let you determine your own
comfort levels.
MANUAL LIGHTING PROCEDURE
1. Remove front panel (see Figure 10, page 12).
2. Follow steps 1 through 5 under Lighting Instructions, pages 16 and 17.
3. With control knob pressed in, strike match. Hold match to pilot until pilot
lights.
4. Keep control knob pressed in for 30 seconds after lighting pilot. After 30
seconds, release control knob.
5. Replace front panel.
18
103574
Check pilot flame pattern and burner flame pattern often.
INSPECTING
BURNER
PILOT FLAME PATTERN
Figure 17 shows a correct pilot flame pattern. Figure 18 shows an incorrect pilot
flame pattern. The incorrect pilot flame is not touching the thermocouple. This will
cause the thermocouple to cool. When the thermocouple cools, the heater will shut
down.
Pilot Burner
Thermocouple
GOOD PILOT
GRH/OV 009
Figure 17 - Correct Pilot Flame Pattern
Pilot Burner
Thermocouple
BAD PILOT/LP
GRH/OV 008
Figure 18 - Incorrect Pilot Flame Pattern
If pilot flame pattern is incorrect, as shown in Figure 18
• turn heater off (see To Turn Off Gas to Appliance, above)
• see Troubleshooting, pages 21 through 24
19
103574
BURNER FLAME PATTERN
INSPECTING
Figure 19 shows a correct burner flame pattern. Figure 20 shows an incorrect
burner flame pattern. The incorrect burner flame pattern shows yellow tipping of
the flame. It also shows the flame higher than 1/2 the glass panel height.
BURNER
Continued
WARNING
WARNING ICON
G
001
If yellow tipping occurs, your heater could produce increased
levels of carbon monoxide. If burner flame pattern shows yellow
tipping, follow instructions at bottom of this page.
NOTICE
Do not mistake orange flames with yellow tipping. Dust or other
fine particles enter the heater and burn causing brief patches of
orange flame.
1/2 GLASS HEIGHT
CORRECT FLAME PATTERN
AT HIGH POSITION
Figure 19 - Correct Burner Flame Pattern
Yellow
Tipping
1/2 GLASS HEIGHT
INCORRECT FLAME PATTERN
AT HIGH POSITION
Figure 20 - Incorrect Burner Flame Pattern
If burner flame pattern is incorrect, as shown in Figure 20
• turn heater off (see To Turn Off Gas to Appliance, page 18)
• see Troubleshooting, pages 21 through 24
20
103574
CLEANING
AND
WARNING
WARNING ICON
G
001
Turn off heater and let cool before cleaning.
MAINTENANCE
CAUTION
WARNING ICON
G
001
You must keep control areas, burner, and circulating air
passageways of heater clean. Inspect these areas of heater before
each use. Have heater inspected yearly by a qualified service
person. Heater may need more frequent cleaning due to excessive
lint from carpeting, bedding material, etc.
ODS/PILOT AND BURNER ORIFICE
• Use a vacuum cleaner, pressurized air, or small, soft bristled brush to clean.
CABINET
Air Passageways
• Use a vacuum cleaner or pressurized air to clean.
Exterior
• Use a soft cloth dampened with a mild soap and water mixture. Wipe the
cabinet to remove dust.
TROUBLE-
SHOOTING
WARNING
WARNING ICON
G
001
Turn off heater and let cool before servicing. Only a qualified
service person should service and repair heater.
Note: All troubleshooting
items are listed in order of
operation.
CAUTION
WARNING ICON
G
001
Never use a wire, needle, or similar object to clean ODS/pilot. This
can damage ODS/pilot unit.
POSSIBLE
CAUSE
OBSERVED
PROBLEM
REMEDY
1. Ignitor cable pinched or
wet
1. Free ignitor cable if
pinched by any metal or
tubing. Keep ignitor
cable dry
When ignitor button
is pressed, there is no
spark at ODS/pilot
2. Ignitor electrode not
connected to ignitor
cable
2. Reconnect ignitor cable
3. Piezo ignitor nut is loose 3. Tighten nut holding
piezo ignitor to heater
cabinet. Nut is located
inside heater cabinet at
top
4. Broken ignitor cable
5. Ignitor electrode broken
6. Bad piezo ignitor
7. Ignitor electrode posi-
tioned wrong
4. Replace ignitor cable
5. Replace ignitor
6. Replace piezo ignitor
7. Replace ignitor
21
103574
POSSIBLE
CAUSE
OBSERVED
PROBLEM
TROUBLE-
REMEDY
SHOOTING
1. Turn on gas supply or
open manual shutoff
valve
2. Turn control knob to
PILOT position
1. Gas supply turned off
or manual shutoff
valve closed
2. Control knob not in
PILOT position
When ignitor button
is pressed, there is
spark at ODS/pilot
but no ignition
Continued
3. Press in control knob
while in PILOT
3. Control knob not
pressed in while in
PILOT position
position
4. Continue holding down
control knob. Repeat
igniting operation until
air is removed
4. Air in gas lines when
installed
5. Clean ODS/pilot (see
Cleaning and Mainte-
nance, page 21) or
replace ODS/pilot
assembly
5. ODS/pilot is clogged
6. Replace gas regulator
6. Gas regulator setting is
not correct
1. Press in control knob
fully
1. Control knob not fully
pressed in
2. Control knob not
pressed in long enough
ODS/pilot lights but
flame goes out when
control knob is
released
2. After ODS/pilot lights,
keep control knob
pressed in 30 seconds
3. Wait one minute for
safety interlock system
to reset. Repeat
3. Safety interlock system
has been triggered
ignition operation.
4. Fully open manual
shut-off valve
4. Manual shutoff valve
not fully open
5. Hand tighten until
snug, then tighten 1/4
turn more
5. Thermocouple connec-
tion loose at control
valve
6. A) Contact local
natural gas company
6. Pilot flame not touch-
ing thermocouple,
which allows thermo-
couple to cool, causing
pilot flame to go out.
This problem could be
caused by one or both
of the following:
B) Clean ODS/pilot
(see Cleaning and
Maintenance, page 21)
or replace ODS/pilot
assembly
A) Low gas pressure
B) Dirty or partially
clogged ODS/pilot
7. Thermocouple dam-
aged
7. Replace thermocouple
8. Replace control valve
8. Control valve damaged
22
103574
OBSERVED
PROBLEM
POSSIBLE
CAUSE
TROUBLE-
REMEDY
SHOOTING
Burner does not light
after ODS/pilot is lit
1. Burner orifice is
clogged
1. Clean burner orifice (see
Cleaning and Mainte-
nance, page 21) or
Continued
replace burner orifice
2. Burner orifice diameter 2. Replace burner orifice
is too small
3. Inlet gas pressure is
too low
3. Contact local natural gas
company
Delayed ignition of
burner
1. Manifold pressure is
too low
1. Contact local natural gas
company
2. Burner orifice is
clogged
2. Clean burner orifice (see
Cleaning and Mainte-
nance, page 21) or
replace burner orifice
Burner backfiring
during combustion
1. Burner orifice is
clogged or damaged
1. Clean burner orifice (see
Cleaning and Mainte-
nance, page 21) or
replace burner orifice
2. Contact local natural gas
company
2. Inlet gas pressure is
too low
3. Burner damaged
4. Gas regulator defective
3. Replace burner
4. Replace gas regulator
Yellow flame during
burner combustion
1. Not enough air
1. Check burner for dirt
and debris. If found,
clean burner (see
Cleaning and Mainte-
nance, page 21)
2. Inlet gas pressure is
too low
2. Contact local natural gas
company
3. Gas regulator defective
3. Replace gas regulator
Slight smoke or odor
during initial operation
1. Residues from manu-
facturing processes
1. Problem will stop after a
few hours of operation
Heater produces a
whistling noise when
burner is lit
1. Turning control knob
to HI position when
burner is cold
1. Turn control knob to LO
position and let warm up
for a minute
2. Air in gas line
2. Operate burner until air
is removed from line.
Have gas checked by
local natural gas company
3. Observe minimum
installation clearances
(see Figure 4, page 10)
4. Clean burner (see
Cleaning and Mainte-
nance, page 21) or
3. Air passageways on
heater blocked
4. Dirty or partially
clogged burner orifice
replace burner orifice
Continued
23
103574
TROUBLE-
WARNING
WARNING ICON
G
001
If you smell gas
SHOOTING
• Shut off gas supply.
Continued
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the
fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors.
Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new
carpet or textiles, etc., create fumes. These fumes may mix with combustion air and
create odors.
OBSERVED
PROBLEM
POSSIBLE
CAUSE
REMEDY
1. This is common with
most heaters. If noise is
excessive, contact
Heater produces a
clicking/ticking noise
just after burner is lit
or shut off
1. Metal expanding while
heating or contracting
while cooling
qualified service person
1. Ventilate room. Stop
using odor-causing
Heater produces
unwanted odors
1. Heater burning vapors
from paint, hair spray,
glues, etc. See IMPOR-
TANT statement above.
2. Gas leak. See Warn-
ing statement at
products while heater is
running
2. Locate and correct all
leaks (see Checking Gas
Connections, page 14)
top of page
1. Open window and/or
door for ventilation
2. Contact local natural
gas company
Heater shuts off in
use (ODS operates)
1. Not enough fresh air is
available
2. Low line pressure
3. Clean ODS/pilot (see
Cleaning and Mainte-
nance, page 21)
3. ODS/pilot is partially
clogged
1. Locate and correct all
leaks (see Checking Gas
Connections, page 14)
2. Replace control valve
Gas odor even when
control knob is in
OFF position
1. Gas leak. See Warn-
ing statement at
top of page
2. Control valve defective
1. Take apart gas tubing
and remove foreign
matter
Gas odor during
combustion
1. Foreign matter be-
tween control valve
and burner
2. Locate and correct all
leaks (see Checking Gas
Connections, page 14)
2. Gas leak. See Warn-
ing statement at
top of page
1. Refer to Air for Com-
bustion and Venti-
lation requirements
(page 5)
Moisture/condensation
noticed on windows
1. Not enough combus-
tion/ventilation air
24
103574
You may have further questions about installation, operation, or troubleshooting.
If so, contact DESA International’s Technical Service Department at 1-800-323-
5190.
TECHNICAL
SERVICE
CGN10T and CGN10TL
SPECIFICATIONS
Btu (Variable)
Type Gas
Ignition
5,000/10,000
Natural Only
Piezo
Pressure Regulator Setting
Inlet Gas Pressure (inches of water)
Maximum
3" W.C.
10.5"
4"
Minimum
Dimensions, Inches (H x W x D)
Heater (Including knobs and grill) 21 1/2 x 13 1/2 x 7
Carton
Weight (pounds)
Shipping
25 1/4 x 16 3/4 x 7 1/2
19
When gas pressure is too low
• pilot will not stay lit
• burner will have delayed ignition
• heater will not produce specified heat
When gas quality is bad
SERVICE
HINTS
• pilot will not stay lit
• burner will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or gas quality is bad. If so, contact your
local natural gas supplier.
25
103574
ILLUSTRATED PARTS BREAKDOWN
26
103574
This list contains replaceable parts used in your heater. When ordering parts, follow
the instructions listed under Replacement Parts on page 28 of this manual.
PARTS LIST
CGN10T
CGN10TL
KEY PART
NO.
NUMBER
DESCRIPTION
QTY.
1
2
098304-01
099467-02
Screw, #10 x 3/8"
Front Panel Assembly,
Earthtone (CGN10T)
Front Panel Assembly,
Ivory (CGN10TL)
Grill Guard
2
1
099467-05
1
1
2
1
1
1
8
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
1
2
3
4
5
6
7
8
9
10
11
12
099318-04
101108-01
Grill Guard Clip
102018-01AA Bottom Glass Retainer
098260-03 Glass Panel
098532-03AA Top Glass Retainer
M11084-38 Screw, #8 x 3/8"
098352-03BR Deflector Unit
098271-03
098249-01
100701-03
Ignitor Cable
Nut, M5
ODS/Pilot Assembly
Thermocouple
Ignitor Electrode
Burner
Pilot Tubing
Injector
Injector Holder
Pressure Regulator
Burner Tubing
Regulator Tubing
5/16" Male Connector
1/4" Male Connector
Thermostat Gas Valve
Cabinet Assembly, Brown (CGN10T)
Cabinet Assembly, Ivory (CGN10TL)
Piezo Ignitor
3/8" NPT Male Plug
Pilot Shield
Screw, #6 x 5/16"
12-1 098514-01
12-2 098594-01
13
099386-02
099387-11
098251-03
099463-01
099415-01
102863-01
102864-01
102492-01
102493-01
098522-07
102571-01
102571-03
102445-01
098275-01
099553-01
098303-02
14
15
16
17
18
19
20
21
22
23
24
25
26
27
PARTS AVAILABLE - NOT SHOWN
102471-01
100642-02
Control Position Label
Assembly, Hardware
1
1
27
103574
Note: Use only original replacement parts. This will protect your warranty coverage
for parts replaced under warranty.
REPLACEMENT
PARTS
Parts Under Warranty
Contact authorized dealer from whom you purchased this product. If they cannot
supply original replacement part(s), call DESA International’s Technical Service
Department at 1-800-323-5190 for referral information.
When contacting your dealer or DESA International, have ready:
• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane or natural gas)
• purchase date
Usually, we will ask you to return the defective part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product. If they cannot supply original replace-
ment part(s), either contact your nearest Parts Central (see page 29) or call DESA
International’s Parts Department at 1-800-972-7879 for referral information.
When calling DESA International, have ready:
• model number of your heater
• the replacement part number
You can purchase a service manual from the address listed on the back page of this
manual. Send a check for $5.00 payable to DESA International.
SERVICE
PUBLICATIONS
Purchase these heater accessories from your local dealer. If they cannot supply this
accessories, either contact your nearest Parts Central (see page 29) or call DESA
International’s Parts Department at 1-800-972-7879 for referral information. You
can also write to the address listed on the back page of this manual.
ACCESSORY
MANUAL SHUTOFF
VALVE - GA5010
Manual shutoff valve with 1/8"
NPT tap.
28
103574
These Parts Centrals are privately-owned businesses. They have agreed to support
our customer’s needs by providing original replacement parts and accessories.
PARTS
CENTRAL
Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108
KS, MO, AR
Baltimore Electric
1348 Dixwell Avenue
Hamden, CT 06514
1-800-397-7553
Dayton Hardware
P.O. Box 275
North Dayton Station
Dayton, OH 45404
All States
816-842-3911
203-248-7553
Parts Department
Parts Department
513-258-3721
OH 1-800-762-3426
Parts Department
East Coast Energy
Products
707 Broadway
W. Long Branch, NJ
07764
908-870-8809
1-800-755-8809
Parts Department
Portable Heater Parts
342 N. County Rd. 400 E.
Valparaiso, IN 46383
All States
219-462-7441
1-800-362-6951
Halco Enterprises
208 Carter Drive, Unit 21
West Chester, PA 19382
610-430-7717
1-800-368-0803
Parts Department
Parts Department
FBD
Tarantin Tank Co.
P.O. Box 6129
Freehold, NJ 07728
908-780-9340
1349 Adams St.
Bowling Green, KY 42103
502-846-1199
1-800-654-8534
LaPorte’s Parts and Service
2444 North 5th Street
Hartsville, SC 29550
803-332-0191
1-800-922-0724
Parts Department
Parts Department
Four Flags Power
Products
1115 Stateline Road
Niles, MI 49120
616-684-2697
Parts Only
Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687
All States
Albany Ladder
1586-90 Central Avenue
Albany, NY 07728
NY, MA, VT
803-879-3009
518-869-5335
1-800-354-7368
(NY, MA, VT)
1-800-845-5301
Parts Department
Master Parts Distributor
1184 Wilson Ave. NW
Grand Rapids , MI 49504
616-791-0505
Parts Department
1-800-446-1446
Fax: 1-616-791-8270
Parts Department
29
103574
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NOTES
30
103574
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NOTES
31
103574
WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our
standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
COMFORT GLOW VENT-FREE RESIDENTIAL GAS HEATERS
DESA International warrants this product to be free from defects in materials and components for two (2) years from the
date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with
all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore
thisheatertoproperoperatingconditionandanallowanceforlaborwhenprovidedbyaDESAAuthorizedServiceCenter.
Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA International who will
provide original factory replacement parts. Failure to use original factory replacement parts voids this warranty. The
heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the
unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail
orbecomedamagedasaresultofmisuse,accidents,lackofpropermaintenanceordefectscausedbyimproperinstallation.
Travel, diagnostic cost, labor, transportation and any and all such other costs related to repairing a defective heater will
be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF
THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRAN-
TIES ANDLIMITSTHEDURATIONOFANYANDALLIMPLIEDWARRANTIES,INCLUDINGWARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO TWO (2) YEARS ON ALL
COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA INTERNATIONAL’S LIABILITY IS
HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA INTERNATIONAL SHALL
NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental
or consequential damages, so the above limitation on implied warranties, or exclusion or limitation on damages may not
apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
103574-01
REV. A
3/97
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